Cluster Trasporti at MaaS for Italy: the main topics highlighted during the of the table of the Presidency of the Council of Ministers

Published 10 April 2026

The MaaS for Italy table, scheduled by the Department for Digital Transformation (DTD) of the Presidency of the Council of Ministers and the Ministry of Infrastructure and Transport (MIT) and held in Rome on April 8, represented an important opportunity to take stock of the experimentation path and the technological goals reached in defining the national mobility network as an integrated service, acting as a fundamental meeting point with all interested stakeholders, including the National Cluster Trasporti.

During the meeting, the results achieved by an initiative were presented which, according to Angelo Borrelli, head of the Department for Digital Transformation, currently counts over one hundred thousand subscribers and almost one million completed trips. Currently, while the DTD and MIT are working on the position paper that will guide the development of MaaS after the phase linked to the PNRR, the Cluster Trasporti confirmed its support for the initiative, which falls among the strategic areas of mobility development, as emerged in the Cluster’s document dedicated to technological innovations, mobility scenarios, and the role of public transport companies presented at the conference organized on May 28 in Rome. Furthermore, the Cluster will participate in the survey planned by the DTD to finalize the development objectives of MaaS and in the next meeting scheduled for May 19.

The milestones of a large-scale experimentation

s illustrated by Borrelli, the data collected so far highlights a very positive response from citizens toward the idea of managing their movements through a single digital interface. Specifically, the participation of 53,000 real travelers demonstrates how the possibility of planning, booking, and paying for a multimodal journey with a single tool is now a mature solution ready to launch. The Italian initiative stands out for its breadth, potentially involving approximately 40% of the national population, a volume of activity that has allowed for field verification of the effectiveness of the technological solutions adopted and the users’ propensity to change their movement habits.

A digital infrastructure at the service of the territory

The heart of this system is represented by the “Data and Services Repository for MaaS”, a platform that serves as a coordination center for information coming from different carriers. Thanks to this organizational scheme, local entities have been able to overcome the fragmentation of the past, adopting common languages and standards for data exchange. This process has favored the involvement of over one hundred transport companies and shared mobility operators, making schedules, routes, and vehicle availability accessible in real-time. Angelo Borrelli commented positively on the start of this new phase following the experimentation; as highlighted by the head of the DTD, the current commitment is aimed at transforming what has been learned into a solid and lasting system for the Country.

The challenges of sharing and transparency

Despite the excellent general progress, some nodes remain to be untied regarding the full availability of supply and demand data. Some operators, in fact, still show resistance in sharing sensitive information, despite the obligations provided by European regulations. In this area, the Transport Regulation Authority (ART) performs a supervisory task to ensure that access to resources occurs fairly. The goal is to create an environment where competition happens based on the quality of service, while simultaneously guaranteeing maximum protection for those who travel.

Towards an economic and management balance

The financial sustainability of the platforms is one of the most debated topics to guarantee the long-term survival of the MaaS model. Currently, the resale of travel tickets is based on individual agreements between the parties, but there is a perceived need for a clearer framework of rules at the national and European level. In this context, the role of the service coordinator becomes central to managing search algorithms impartially, preventing travel solutions from being oriented by commercial interests. It is therefore necessary for the market to evolve toward fair forms of remuneration, allowing digital operators to cover the costs of developing and managing the apps.

Innovation and dialogue for the future of the sector

The path toward full operational status of the system continues through a consultation method involving various organizations, including Regions, universities, unions, and trade associations, such as the Cluster Trasporti. Sector stakeholders are called upon to evaluate a series of statements (the programmatic statements, divided into 6 related themes), which will serve to trace the course of MaaS in Italy for the coming years. Regarding this, the National Cluster Trasporti has chosen a line of maximum participation, deciding to collect the opinions of its associates to present a shared and representative position. Meanwhile, the technological laboratories in Turin and Milan continue to experiment with innovative solutions, from autonomous driving to smart traffic sensors, providing significant indications for the modernization of the entire Italian public transport network.

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